the richfield springs clinic

Please note that this service is only available for folks who are employed by The Glimmerglass Festival (Year-Round or Seasonal). Scroll for more information and FAQs!

Made possible through Beth & Gary Glynn's gracious sponsorship of The Glimmerglass Festival's Wellness Program in partnership with Glimmerglass Medical & Wellness LLC.

how to schedule an appointment:

To make an appointment please call the triage nurse team:

Monday- Friday from 9:00 am - 11:00 am* at

(315) 216-7100.

If you are unavailable to call during normal triage hours, please do not call, instead, email your message to: hello@gmwcare.com with your concern.

Please be sure to leave your phone number for the most prompt response.

*Please note that calls or emails after 11am may not be returned until the next business day.

Appointment times vary by provider and patient availability.

Address:

68 West Main St,
Richfield Springs,
NY 13439

Link: Google Maps Directions (from Campus)

  1. First Aid

    a. Cleaning, bandaging, and care of mild to moderate wound sites

    b. Over the counter medications can be administered

    c. Basic swelling reduction with Ice Packs and joint/muscle wrapping.

  2. Triage of Illness

    a. Listening, assessing, and evaluation with possible escalation

    b. Sorting of patients (as in an emergency room) according to the urgency of their need for care

    c. Existing disease management should always be reflected back to the patient's primary care provider (PCP) or a referral would be provided to have the patient seek establishment of care with a PCP.

  3. Escalation of Care

    a. Referring employees to local healthcare resources when the needs of the employee extend past the capabilities of the Glimmerglass Infirmary.

services:

Frequently Asked Questions:

  • Glimmerglass Medical & Wellness (GMW) is a private medical provider in the area that the Glimmerglass Festival has partnered with; it's just a coincidence they both share the Glimmerglass name (similar to how we are not affiliated with the Glimmerglass State Park!). Through our partnership, GMW offers a highly discounted rate to be seen ($30.00/appointment).  

  • You can make an appointment to be seen under the Glimmerglass Festival Community Access Employee Care Program at the Glimmerglass Medical & Wellness Clinic by calling 315-216-7100 during the Scheduling Hours of 9:00 - 11:00 am. Appointment times vary by provider and patient availability.

  • Glimmerglass Medical & Wellness does provide a telemedicine option where you can have a digital video appointment via your phone or computer!  

  • There is a $30.00 appointment charge that you are responsible for paying at the time your appointment is scheduled. Insurance is not accepted. 

  • Most definitely! You can be seen and treated for minor first aid or illness, and if your condition requires more attention than the Glimmerglass Medical & Wellness Clinic can provide, the staff there can refer you to another provider of care. Chronic conditions and new conditions that require referral to specialty care may be subject to an additional fee. 

  • You can schedule a ride to the Glimmerglass Medical & Wellness Clinic through the Company Management Ride Request Form on our Company Portal! There will never be a charge from the Glimmerglass Festival to get you to any medical appointment. 48-hour notice for appointment transportation is greatly appreciated! As always, if it is an emergency, do not call Company Management, call 911! 

  • If you need the Glimmerglass Medical & Wellness Clinic outside of the scheduled hours, you can seek care outside of the Glimmerglass Festival Community Access Employee Care Program at GMW or through one of the other local medical providers (ie: Bassett or an Urgent Care).

  • If you are more than 10 minutes late to your appointment, you will not be seen. NO exceptions. You should plan on arriving to your appointment 10 minutes early.

  • The Glimmerglass Medical & Wellness Clinic can NOT see employees about active Worker's Compensation cases. If an employee visits the clinic and their reason for visiting is deemed to be eligible for Workers Compensation, they will not be able to be treated and will be referred to another medical provider. All employees who have injury/illness as a result of work should get in touch with the Glimmerglass Safety Department (safety@glimmerglass.org) to complete the appropriate paperwork/forms so that if your care requires continued treatment past basic first aid, your care is covered by Worker’s Compensation. Filling out this paperwork with the Safety Department within 48 hours of the incident is critical to being eligible for Worker's Compensation claims.  

  • No, you may see an outside doctor at any time.

  • The Glimmerglass Medical & Wellness Clinic is able to see employees for primary care, convenient care, and wellness services.